Phone: 507-243-4180
Fax: 507-243-3655
sales@latitude44.com
support@latitude44.com

Support

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What is working? What is not working? The old adage - "If we don't know it's broken, we can't fix it.", applies. If you have specific, or general comments or suggestions for improvement, please let us know.
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507-243-4180
support@latitude44.com

NOTE: A current Latitude 44, Inc. maintenance contract is required to access some of the links listed below. Contact Latitude 44, Inc. sales to renew your maintenance contract.


FAQ's
Frequently Asked Questions of our support staff. Check here to see if someone has already asked the question you have.

Knowledge Base
Support Documents to help you understand, install, configure, and maximize the efficiency and productivity of your document imaging operations.

Private File Download
Latitude 44, Inc. has numerous unique, individual files available for download. In addition, during a support call you may be asked to download a specific file (i.e.. upgraded version) to resolve your issue. Each file requires a specific, unique password.

Education & Training
OnBase training for End-Users or OnBase System Administrators.

Support Links
There is no substitute for knowing the answer. However, the next best thing is being able to find the answer. This page lists web sites you may find useful.

Register to use in-depth support
Recently hired new staff? Just fill out the form so they can access support as well.

Email Latitude 44, Inc. Support Staff
Question during non-business hours? Complicated problem that you don't want to explain over the phone? Feel free to email our support specialists for help with your questions.